Additional Services

AK Associates offers many other complimentary services to installation and maintenance, including:

Project Management

When it comes to 911 projects there are a lot of moving pieces. Whether it’s coordinating with the manufacturers, communicating with LECs, or scheduling training times with call takers and admins, we can help with that. Let AK help keep your project running smoothly and on time.

Engineering

We realize that every customer has unique challenges and requirements. You may be facing challenges, such as space constraints, changing call flows due to short staffing, or overflow call routing. AK Associates can work with your agency to shape your system for a perfect fit.

Training

New system? A new group of call takers? Looking for help with a new feature? Whether you have a formal training need, or just a quick question on your system, AK Associates can provide in depth training on your call handling equipment.

GIS Services

AK Associates offers initial GIS data development and on-going maintenance: This expedites any changes in the road, new roads, intersections, or developments. By having up to date GIS information your public safety agency can take a proactive rather than a reactive approach to mapping.

“AK Associates provides fast and reliable services to our 911 Center and has done so for well over a decade. No matter if it’s 2pm or 2am, they are there for us and go above and beyond to assist us.”

-Jeremy Miller, Meade County, KY

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